Privacy Policy

Last updated: December 18, 2025

Our Commitment to Your Privacy

At Swift Shine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and being transparent about our practices.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

When you interact with our services, you may provide us with personal information, including:

  • Name and contact details when you fill out our contact form
  • Email address for communication purposes
  • Phone number if you choose to provide it
  • Service preferences and specific cleaning requirements
  • Property address for service delivery

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookie data and similar tracking technologies

Analytics and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can learn more about our use of cookies in our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our cleaning services
Communication: To respond to your inquiries and provide customer support
Scheduling: To arrange and confirm cleaning appointments
Service Updates: To send important information about our services
Website Improvement: To analyze how our website is used and enhance user experience
Marketing: To send promotional materials about our services (with your consent)
Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide services you've requested
  • Consent: When you've given explicit permission for specific processing activities
  • Legitimate Interests: For business operations and service improvement
  • Legal Obligations: To comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • Service Providers: With vendors who assist in operating our business, such as payment processors or scheduling software
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you've given explicit permission to share your information

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls limiting who can view your data
  • Secure storage systems with regular backups
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Our legitimate business needs
  • Whether you maintain an active relationship with us

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You can request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can object to certain types of processing, including direct marketing.

Right to Withdraw Consent

Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. If we make material changes, we may notify you through our website or by other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Swift Shine

Email: [email protected]

Website: swiftshine.org

Contact Form